Service Level Management for Business Continuity


Service Level Management for Business Continuity service describes and helps to implement processes, procedures and technology needed to ensure that business operations are restored and required service levels (RTO, RPO) are met during recovery plan exercising or following an actual crisis or a disaster.

Benefits and Justification

The ability to manage service levels in an automated, repeatable and timely manner is becoming increasingly critical for many organizations. As IT services, applications and underlying infrastructure support most business-critical processes, managed recovery service levels is essential foundation for improving business resiliency.

Deliverables

  • Program and project management services to evaluate and implement processes, procedures and technology to ensure that business operations are restored and required service levels (RTO, RPO) are met during recovery plan exercising or following an actual crisis or a disaster.
  • Development of disaster recovery plans to address crisis and disaster scenarios.

Pricing

One-Time fee and Subscriptions Models 

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